Информация
Tula Metal Rolling Plant
Steel solutions for your ideas
+7 (495) 419-00-78
+7 (495) 419-00-78
Request a call
Email
info@tigk.ru
Working hours
9:00 - 18:00
Download price
COMPANY
CATALOG
  • Rolled metal products
    • Reinforcing bars
    • Hot rolled square
    • Hot-rolled strip
    • Steel bars
    • Armoframes
  • Anchor systems
    • Ground anchor
    • Drill-injection anchors
    • Anchor support
  • Accessories
    • Coupling
    • Coupling nut
    • Hinged Plate Nut (Superplate)
    • Self-expanding ground anchor
    • Spherical nut
    • Support washer
    • Wedge lock
    • Screw thread bar bolt
    • Construction stud
  • Shaped steel
    • Angle bar equal channel
  • Screw thread bars
    • Screw thread bars
    • Coupling screw
  • Welded beam
SERVICES
  • Production of metal structures
    • Bridge sectional structures
    • Metal structures design and engineering
    • Manufacturing of metal structures
    • Bridge structures
    • Column manufacturing
    • Framework (half-timbering) manufacturing
    • Girders (baulks) manufacturing
    • Manufacture of pillar sections
    • Production of connections and braces
    • Truss manufacturing
  • Installation of metal structures
    • Installation of metal structures
    • Dismantling works
  • Metalworking
    • Metal painting
    • Cutting of metal bars
    • Metal cutting
    • Rebar bending
  • Transport services
    • Product delivery
NEWS
FAQ
CONTACTS
en
ru
en
Tula Metal Rolling Plant
Steel solutions for your ideas
  • GOSTs
  • Certificates
  • Presentations
  • ...
    +7 (495) 419-00-78
    +7 (495) 419-00-78
    Request a call
    Email
    info@tigk.ru
    Working hours
    9:00 - 18:00
    Request a call
    en
    ru
    en
    COMPANY
    CATALOG
    100%
    15 лет
    150
    Experienced Specialists
    We help you to select the solution
    Own production
    Quality assurance
    Изделия вашей мечты
    Доставка и самовывоз
    up to 2 000 tons
    up to 12 000 tons
    15 years
    • Rolled metal products
      Rolled metal products
      • Reinforcing bars
      • Hot rolled square
      • Hot-rolled strip
      • Steel bars
      • Armoframes
    • Anchor systems
      Anchor systems
      • Ground anchor
      • Drill-injection anchors
      • Anchor support
    • Accessories
      Accessories
      • Coupling
      • Coupling nut
      • Hinged Plate Nut (Superplate)
      • Self-expanding ground anchor
      • Spherical nut
      • Support washer
      • Wedge lock
      • Screw thread bar bolt
      • Construction stud
    • Shaped steel
      Shaped steel
      • Angle bar equal channel
    • Screw thread bars
      Screw thread bars
      • Screw thread bars
      • Coupling screw
    • Welded beam
      Welded beam
    SERVICES
    • Production of metal structures
      • Bridge sectional structures
      • Metal structures design and engineering
      • Manufacturing of metal structures
      • Bridge structures
      • Column manufacturing
      • Framework (half-timbering) manufacturing
      • Girders (baulks) manufacturing
      • Manufacture of pillar sections
      • Production of connections and braces
      • Truss manufacturing
    • Installation of metal structures
      • Installation of metal structures
      • Dismantling works
    • Metalworking
      • Metal painting
      • Cutting of metal bars
      • Metal cutting
      • Rebar bending
    • Transport services
      • Product delivery
    NEWS
    FAQ
    CONTACTS
      Download price
      Tula Metal Rolling Plant
      COMPANY
      CATALOG
      100%
      15 лет
      150
      Experienced Specialists
      We help you to select the solution
      Own production
      Quality assurance
      Изделия вашей мечты
      Доставка и самовывоз
      up to 2 000 tons
      up to 12 000 tons
      15 years
      • Rolled metal products
        Rolled metal products
        • Reinforcing bars
        • Hot rolled square
        • Hot-rolled strip
        • Steel bars
        • Armoframes
      • Anchor systems
        Anchor systems
        • Ground anchor
        • Drill-injection anchors
        • Anchor support
      • Accessories
        Accessories
        • Coupling
        • Coupling nut
        • Hinged Plate Nut (Superplate)
        • Self-expanding ground anchor
        • Spherical nut
        • Support washer
        • Wedge lock
        • Screw thread bar bolt
        • Construction stud
      • Shaped steel
        Shaped steel
        • Angle bar equal channel
      • Screw thread bars
        Screw thread bars
        • Screw thread bars
        • Coupling screw
      • Welded beam
        Welded beam
      SERVICES
      • Production of metal structures
        • Bridge sectional structures
        • Metal structures design and engineering
        • Manufacturing of metal structures
        • Bridge structures
        • Column manufacturing
        • Framework (half-timbering) manufacturing
        • Girders (baulks) manufacturing
        • Manufacture of pillar sections
        • Production of connections and braces
        • Truss manufacturing
      • Installation of metal structures
        • Installation of metal structures
        • Dismantling works
      • Metalworking
        • Metal painting
        • Cutting of metal bars
        • Metal cutting
        • Rebar bending
      • Transport services
        • Product delivery
      NEWS
      FAQ
      CONTACTS
        en
        ru
        +7 (495) 419-00-78
        Request a call
        Email
        info@tigk.ru
        Working hours
        9:00 - 18:00
        Download price
        Tula Metal Rolling Plant
        Telephones
        +7 (495) 419-00-78
        Request a call
        Tula Metal Rolling Plant
        • COMPANY
        • CATALOG
          • CATALOG
          • Rolled metal products
            • Rolled metal products
            • Reinforcing bars
            • Hot rolled square
            • Hot-rolled strip
            • Steel bars
            • Armoframes
          • Anchor systems
            • Anchor systems
            • Ground anchor
            • Drill-injection anchors
            • Anchor support
          • Accessories
            • Accessories
            • Coupling
            • Coupling nut
            • Hinged Plate Nut (Superplate)
            • Self-expanding ground anchor
            • Spherical nut
            • Support washer
            • Wedge lock
            • Screw thread bar bolt
            • Construction stud
          • Shaped steel
            • Shaped steel
            • Angle bar equal channel
          • Screw thread bars
            • Screw thread bars
            • Screw thread bars
            • Coupling screw
          • Welded beam
        • SERVICES
          • SERVICES
          • Production of metal structures
            • Production of metal structures
            • Bridge sectional structures
              • Bridge sectional structures
              • Preassembled sectional bridge structures - MIK-P
              • Rack-mounted sectional bridge structures - MIK-S
            • Metal structures design and engineering
            • Manufacturing of metal structures
            • Bridge structures
            • Column manufacturing
            • Framework (half-timbering) manufacturing
            • Girders (baulks) manufacturing
            • Manufacture of pillar sections
            • Production of connections and braces
            • Truss manufacturing
          • Installation of metal structures
            • Installation of metal structures
            • Installation of metal structures
            • Dismantling works
          • Metalworking
            • Metalworking
            • Metal painting
            • Cutting of metal bars
            • Metal cutting
            • Rebar bending
          • Transport services
            • Transport services
            • Product delivery
        • NEWS
        • FAQ
        • CONTACTS
        Download price
        • Metal calculator
        • +7 (495) 419-00-78
          • Telephones
          • +7 (495) 419-00-78
          • Request a call
        • info@tigk.ru
        • 9:00 - 18:00
        Home
        —Информация

        Информация

        info

        В вопросах сервиса и обслуживания клиентов всегда есть к чему стремиться. Высокое качество сервиса с точки зрения организации может не работать с конкретным клиентом и его специфичными вопросами. В таком случае стоит обращать внимание на стандарты обслуживания, а не идти на поводу у лояльности клиента. Сервисное обслуживание должно работать как конвейер: точно, быстро, эффективно и везде одинаково. Вы никогда не можете знать заранее вернется ли клиент завтра, смогла ли компания решить его проблемы, доволен ли он обслуживанием. Это не должно влиять на качество вашего сервиса.

        Модели такого обслуживания встречаются в больших компаниях, где все силы направлены на автоматизацию процессов, в том числе и клиентского сервиса. Еще недавно это было их конкурентным преимуществом, но сегодня, когда требования потребителя к индивидуальному обслуживанию растут, это стало их слабым местом.

        Распространенной практикой стало использование автоинформатора. Записанный голос вроде бы вежлив, но не вызывает мотивации ждать ответа настоящего человека 40 минут. Индивидуальное внимание к каждому клиенту становится путем к успеху и победе над конкурентами.

        Company
        About the company
        GOSTs
        Certificates
        Presentations
        Catalog
        Rolled metal products
        Anchor systems
        Accessories
        Shaped steel
        Screw thread bars
        Welded beam
        Services
        Production of metal structures
        Installation of metal structures
        Metalworking
        Transport services
        +7 (495) 419-00-78
        +7 (495) 419-00-78
        Request a call
        Email
        info@tigk.ru
        Working hours
        9:00 - 18:00
        Request a call
        info@tigk.ru
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